Episode 28

a.i. and the future of hospitality

Listen: ON SPOTIFY

Watch: ON YOUTUBE

A.I. and the Future of Automation in Hospitality: How Artificial Intelligence is Revolutionising the Restaurant Industry

Are you a restaurant owner, entrepreneur, or someone dreaming of opening your own restaurant? The hospitality industry is evolving rapidly, and artificial intelligence (A.I.) is at the heart of this transformation. In this episode, we explore how A.I. and automation are reshaping restaurant operations—from kitchen efficiency to customer service—and what this means for the future of dining.

The Rise of A.I. in Restaurants and Hospitality

The restaurant business has always been about people: chefs crafting delicious meals, servers delivering exceptional hospitality, and managers ensuring everything runs smoothly. However, with rising labour costs, staffing shortages, and evolving consumer expectations, A.I. and automation are becoming essential tools in streamlining operations. From self-service kiosks and robotic food runners to advanced kitchen technology, the hospitality industry is rapidly integrating A.I. to reduce costs and enhance efficiency.

We explore how Automation is Changing the Way Restaurants Operate:

1. Robotic Waiters & Food Runners

2. A.I. in the Kitchen: Smart Food Preparation

3. Self-Ordering & A.I.-Powered Customer Service

4. The Impact of A.I. on Labour and Employment