Episode 4. 

industry trends part 1

Listen: now on spotify

Watch: now on youtube

In this episode we delve into hospitality trends for 2024. Kicking off with technology and its current and future impacts on the industry. We chat everything from QR codes and online ordering to robot waiters and beyond. Tony discusses a visit to a burger joint on a recent trip to Japan that was entirely staffed by robots, from the kitchen to the floor staff not a single human in sight. 

We then touch on sustainability and the changes happening across venues especially around packaging and the need for a decent bloody biodegradable straw! #strawgate